Welcome to Doudou. These Terms of Service (the “Terms”) constitute a binding agreement between you and Doudou. (“Doudou,” “we,” “us,” or “our”) governing your access to and use of the Service (as defined herein). The Service is offered subject to your acceptance, without modification, of all terms, conditions, and notices set forth in these Terms.
Doudou may update these Terms from time to time at its discretion. When changes are made, we will post the revised Terms within the Service and update the “Last Updated” date. If you have an account, we may also notify you of material changes through the Service or by email. Unless otherwise stated, updates become effective five (5) business days after notice is provided. In some cases, we may require you to accept the revised Terms before continuing to use the Service.
WE ENCOURAGE YOU TO REVIEW THESE TERMS PERIODICALLY TO STAY INFORMED OF THE CURRENT VERSION.
By completing the registration process, or by accessing or using any part of the Doudou services (the “Service”), you represent and warrant that:
(1) you have read, understand, and agree to be bound by these Terms of Service; (2) you are of legal age to form a binding contract in your jurisdiction; and (3) you are authorized to enter into these Terms personally or on behalf of the company, firm, or organization you represent, and to bind that entity to these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.
The Service
Doudou operates an online platform that provides access to its software applications, features, content, and related services (collectively, the “Services”). The Services are designed to help businesses and professional firms manage operations, streamline workflows, and improve internal processes in a secure, cloud-based environment.
Doudou may modify, enhance, or discontinue any part of the Services at its discretion. We also reserve the right to refuse, suspend, or cancel access to the Services where necessary to comply with this Agreement, applicable law, or operational requirements.
Beta Services
The Doudou platform is currently offered in a beta stage of development. This means the Service is still being tested and refined and may not perform as reliably as a fully released product. Features may change, be added, or removed at any time, and the Service may be modified, suspended, or discontinued without prior notice. By using the Service, you acknowledge and accept that it is provided in this beta form and may contain errors, interruptions, or incomplete functionality. All Beta Services are considered confidential until publicly released. You agree not to disclose any information about the Beta Services, including their existence, features, or performance, to any third party without Doudou’s prior written consent.
Third-Party Services
The Services may interact with, link to, or rely on third-party websites, products, services, content, or integrations (“Third-Party Services”) (e.g., payment processors, cloud services, or communication tools). These Third-Party Services are not owned or operated by Doudou, and we do not control them.
By choosing to access, connect, or use any Third-Party Services through Doudou, you acknowledge and agree that:
- Your use of such Third-Party Services is subject to their own terms and privacy policies. - Doudou is not responsible or liable for the availability, accuracy, performance, functionality, legality, or content of any Third-Party Services. - Doudou makes no warranties or representations regarding, and disclaims all liability arising from, your interaction with or reliance on Third-Party Services. - You are solely responsible for managing any permissions, credentials, or compliance requirements associated with such Third-Party Services.
By connecting a Third-Party Service to your Doudou account, you expressly authorize Doudou to access, retrieve, and process your files or metadata from that service solely for the purposes described in our Privacy Policy (). You may revoke this access at any time via your account settings.
YOUR USE OF ANY THIRD-PARTY SERVICES IS ENTIRELY AT YOUR OWN RISK.
Content Responsibility and Storage
Types of Content You acknowledge that all information, data, files, text, software, images, communications, records, documents, and other materials made available through the Services (“Content”) are the sole responsibility of the party from whom such Content originates. This means that you, and not Doudou, are entirely responsible for any Content you upload, submit, transmit, store, or otherwise make available through the Services (“Your Content”). Other users are similarly responsible for the Content they make available (“User Content”).
Your Content may include, without limitation, client records, communications, documents, notes, tasks, attachments, or other materials you upload or generate using the Services. The Services may allow you to share Your Content with other users you authorize, and you are responsible for determining who has access to such Content.
No Obligation to Monitor or Pre-Screen
Doudou has no obligation to monitor, pre-screen, review, or verify any Content. However, Doudou reserves the right, in its sole discretion, to review, refuse, remove, or restrict access to any Content at any time if it believes such Content violates these Terms, applicable law, or may expose Doudou or its users to harm or liability.
You acknowledge that Doudou may monitor system activity for security, operational, or compliance purposes. To the extent permitted by law, you consent to such monitoring. As between you and Doudou, you understand that any review or removal of Content is undertaken for Doudou’s protection and not for your benefit.
Storage and Limits
Unless expressly agreed otherwise in writing, Doudou does not guarantee storage, retention, or preservation of Your Content for any specific period. Doudou shall not be liable for any deletion, loss, corruption, delay, or failure to store or transmit Content.
The Services may allow you to control permissions and access levels for Your Content. You are solely responsible for configuring appropriate access settings. If no settings are selected, the system may apply default configurations.
Doudou reserves the right to establish reasonable technical or operational limits on storage, file size, processing capacity, integrations, or other usage parameters of the Services, as described in the Service interface or documentation, and may modify such limits from time to time.
Intellectual Property
Ownership of Doudou Content
All content, features, and functionality provided through the Doudou platform—including but not limited to software, code, text, design, logos, icons, graphics, documentation, and user interface elements—are the exclusive property of Doudou and/or its licensors. These materials are protected by applicable intellectual property laws and international treaties, including copyright, trademark, trade secret, and patent laws。
Except as expressly authorized in writing by Doudou you may not copy, modify, distribute, sell, sublicense, reverse engineer, decompile, or create derivative works of any part of the Services or the content contained therein.
License to Use
Subject to your compliance with these Terms, Doudou grants you a limited, non- exclusive, non-transferable, revocable license to access and use the Services solely for your internal business or personal purposes. This license does not grant you any ownership rights in Doudou’s intellectual property except as expressly stated in these Terms.
User Content
You retain ownership of any data, files, or content you submit, upload, or generate through the Doudou platform (“User Content”). By using the Services, you grant Doudou a worldwide, limited, non-exclusive license to access, use, process, transmit, store, and display your User Content solely as necessary to provide, maintain, and improve the Services.
You represent and warrant that you have all rights necessary to submit and use your User Content with the Services and that such content does not infringe, misappropriate, or violate any third-party rights or applicable laws.
Feedback
If you provide Doudou with any feedback, suggestions, or ideas regarding the Services (“Feedback”), you agree that Doudou may use, modify, and incorporate such Feedback without restriction, obligation, or compensation to you. You acknowledge that Feedback is provided voluntarily and on a non-confidential basis.
Disclaimer of Warranties
We strive to provide reliable and useful Services, but Doudou. makes no guarantees that the Services will be error-free, uninterrupted, or always available. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Doudou AND ITS AFFILIATES, LICENSORS, SUPPLIERS, AND PARTNERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” You use the Services at your own discretion and risk. We do not warrant that the Services will meet your specific needs, or that any stored or processed data will be accurate, secure, or not lost or altered.
Indemnity
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Doudou, its affiliates, subsidiaries, officers, directors, employees, contractors, licensors, suppliers, and agents (collectively, the “Doudou Parties”) from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
(a) your access to or use of the Services;
(b) your violation of these Terms or any applicable law or regulation;
(c) your infringement, misappropriation, or violation of any intellectual property or other rights of a third party;
(d) any content or data submitted, uploaded, or transmitted through your account, including any content that is false, misleading, defamatory, or unlawful;
(e) your willful misconduct, fraud, or gross negligence; or
(f) any unauthorized access to or use of the Services resulting from your failure to safeguard your account credentials.
Doudou reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate fully with Doudou in asserting any available defenses.
Limitation of Liability
To the fullest extent permitted by applicable law, Doudou Inc., and its affiliates, officers, directors, employees, agents, contractors, and partners (collectively, the “Doudou Parties”) shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, goodwill, business opportunities, data, or other intangible losses, arising out of or related to your access to, use of, or inability to use the Services.
Doudou shall not be responsible for any damage, loss, or injury resulting from unauthorized access to or use of the Services, your account, or any information stored therein, including but not limited to security breaches, hacking, tampering, or other malicious activity.
To the maximum extent permitted by law, Doudou disclaims all liability for:
(a) errors, inaccuracies, or omissions in any information or content provided through the Services;
(b) personal injury or property damage arising from your use of the Services;
(c) unauthorized access to, or use of, Doudou's servers or any personal or business information stored therein;
(d) interruptions, delays, or failures in transmission to or from the Services;
(e) any viruses, malware, or harmful code transmitted by third parties;
(f) any errors or omissions in content transmitted through the Services; and
(g) any defamatory, offensive, or unlawful conduct of any third party.
Under no circumstances will the Beanly Parties be liable to you for more than the total amount paid by you to Beanly for the Services during the subscription period in which you first assert a claim. If you have not paid Beanly any amounts during that subscription period, Beanly’s sole and exclusive liability shall be limited to one hundred Canadian dollars (CAD $100).
These limitations apply regardless of the legal theory under which a claim is brought, including contract, tort, negligence, strict liability, or otherwise, even if Doudou has been advised of the possibility of such damages.
Termination
You may stop using Doudou’s Services at any time, including by terminating your account through your account settings. Upon termination, your data will be permanently deleted from active systems, unless we are legally required to retain it for compliance or investigation purposes. Backup copies may persist for a limited period (e.g., up to 30 days) as part of our standard disaster recovery protocols.
We reserve the right to suspend or terminate your access to the Services with notice if we reasonably believe that:
You have breached these Terms;
Your use of the Services poses a real risk of harm or loss to Doudou or other users; or
You have a free account and have not accessed the Services for 12 consecutive months.
In these cases, we will notify you at the email address associated with your account, explaining the issue and offering a reasonable opportunity to resolve the matter and export your data. If you do not take the required steps, we may proceed with suspension or termination.
In some cases, we may suspend or terminate your access immediately without prior notice or opportunity to export your data, including when we reasonably believe that:
You have materially breached these Terms (such as violating our Acceptable Use Policy);
Providing notice would expose Doudou to legal liability or hinder our ability to serve other users; or
We are legally prohibited from providing notice。
Once your access is suspended or terminated, you will no longer be able to retrieve or export your content. Doudou does not provide refunds for suspended or terminated accounts unless required by law.
If you believe your account was suspended or terminated in error, you may contact us at [joshua.zhangczj@gmail.com] to request a review.
Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Mandatory Arbitration
To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services (a “Dispute”)—whether based in contract, tort, statute, or any other legal theory—shall be resolved exclusively and finally by binding arbitration administered by the ADR Institute of Canada in accordance with its applicable rules, rather than in court. This includes, without limitation, disputes regarding the interpretation, applicability, or enforceability of this arbitration provision.
The seat of arbitration shall be Ontario, Canada, and the arbitration will be conducted remotely unless the arbitrator determines otherwise. Each party shall bear its own arbitration costs and legal fees unless otherwise required by applicable law or determined by the arbitrator.
Informal Resolution
Before initiating arbitration, you agree to first try to resolve the Claim informally by contacting us at [joshua.zhangczj@gmail.com]. Both parties agree to meet and confer in good faith for at least sixty (60) days to try and resolve the issue. Only if the issue remains unresolved after this period may arbitration be pursued.
Limited Court Actions
Notwithstanding the foregoing, either party may bring a claim in the courts of Ontario, Canada (or another mutually agreed jurisdiction) solely for:
Injunctive or equitable relief, including to protect intellectual property or confidential information
Enforcing an arbitration award
Class Action Waiver
To the fullest extent permitted by law, all claims and disputes arising out of or relating to these Terms or the Services must be brought in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
Unless otherwise agreed by Doudou in writing, claims of more than one customer or user may not be arbitrated, litigated, or otherwise resolved jointly or consolidated with those of any other customer or user.
Generail Provision
Governing Law
These Terms and any disputes arising out of or related to your use of our services shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of laws principles. If our operations expand, this choice of law will remain unless superseded by mandatory local legislation.
Notice
We may provide notices to you—whether required by law or for operational, legal, or promotional reasons—via email, written communication, or through prominent posting within the Doudou platform, at our sole discretion. You agree that all such notices satisfy any legal communication requirements. It is your responsibility to maintain a valid email address associated with your account and to regularly review notifications.
Force Majeure
Doudou shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, armed conflict, terrorism, government actions, pandemics, infrastructure failures, or disruptions in telecommunications networks (collectively, "Force Majeure Events"). During such events:
(a) We will notify users of service impacts through available channels within a commercially reasonable timeframe;
(b) All contractual obligations shall be temporarily suspended for the duration of the disruption; and
(c) Service level commitments (including uptime guarantees) will be waived until normal operations resume.
While we strive to provide advance notice of outages, you acknowledge that certain emergency disruptions may occur without warning, and Doudou disclaims liability for damages arising from such unforeseeable interruptions.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed without affecting the remaining provisions, which shall continue in full force and effect. The severed provision shall be replaced by a valid provision that most closely reflects the original intent.
Modifications
Doudou reserves the right to amend these Terms at any time. Revised Terms will be posted on our platform and emailed to registered users at least five (5) days prior to their effective date. Your continued use of Doudou after the effective date constitutes acceptance of the revised Terms. It is your responsibility to review the posted Terms periodically. While we endeavor to notify users promptly of material changes, you acknowledge that delays in notification may occur despite our good faith efforts.
Contact Information
For inquiries regarding these Terms or the Doudou platform, please contact us at [joshua.zhangczj@gmail.com]. All official communications relating to legal matters must be delivered in writing to the aforementioned email address.